Community Services

Considering a career in Community Services?

Community services is a diverse sector that offers many different career pathways making this a popular choice with people from all ages and backgrounds.

CHC22015 Certificate II in Community Services

Looking for a career in community services? This course is the first step to for gaining a position in the rewarding sector.NRT Logo - Nationally Registered Training

Now taking enrolments for 2019


Between 6 to 9 months. This course has a part-time study component which includes, classroom sessions, online activities, and self-study.

Delivery mode
On campus
Requires a minimum of 60 hours work placement

When & where
Now taking enrolments

Campus – TBC
Lilydale campus 211 Main Street, Lilydale
Yarra Junction campus Workskills Centre 2415 Warburton Hwy, Yarra Junction (next to the Museum)

Cire Taster Short Course


Course Description

Workers who support individuals by providing a first point of contact in a crisis situation and referral to a broad range of services, or

Workers in residential facilities and/or in community services under direct or regular supervision within clearly defined organisation guidelines and service plans.

Workers at this level: May provide assistance and support to clients accessing a service or experiencing issues such as alcohol and/or other drug issues.

Assist people in meeting their immediate needs e.g. by providing shelter and food.

Provide short-term contact with clients in a crisis situation during which time they establish a helping relationship to define the crisis and provide referral information where appropriate.

May provide ancillary services such as catering, cleaning, laundry, gardening and home maintenance.

Report directly to a supervisor and are not responsible for other workers..

These positions may have direct contact with clients, identify presenting needs and refer to appropriate services and support.

This qualification may provide an appropriate pathway into higher-level qualifications, such as those in aged care, disability and home and community care.

Career opportunities

Assistant community services workers

Care service employee

Contact officers

Laundry assistant

Night/community patrol workers

Housekeeping assistant

Home helper

Gardener/grounds person

Domestic assistant

Personal care assistant

Provision of emergency relief

Reception/front desk staff

Support worker

Course Units

CHCCOM001 – Provide first point of contact – 35 hrs
CHCCOM005 – Communicate and work in health or community services – 30 hrs
CHCDIV001 – Work with diverse people – 40 hrs
HLTWHS001 – Participate in workplace health and safety – 20 hrs

BSBWOR202 – Organise and complete daily work activities – 20 hrs
CHCCDE003 – Work within a community development framework – 65 hrs
CHCVOL001 – Be an effective volunteer – 25 hrs
FSKDIG03 – Use digital technology for routine workplace tasks – 15 hrs
CHCDIS003 – Support community participation and social inclusion – 60 hrs
CHCYTH001 – Engage respectfully with young people – 60 hrs
CHCECE006 – Support behaviour of children and young people 30 hrs

Fees and charges

Course fees and charges 

Total fees (SF Funded) $1438.50
Total fees (SF Funded + Concession) $287.70
Total fees (Non-Funded) $3150.50

Please note all fees are inclusive of the Tuition and Other fees.

*SF stands for Victorian Skills First Funding Program.
The student tuition fees as published are subject to change given individual circumstances at enrolment.

Detailed itemised list of fees and charges including concession discounts

Enquire online

Get in touch

Register your interest online and one of our enrolment officers will contact you shortly


Have a question? Call us today to discuss your options further or send up an email and one of our enrolment officers will get back to you shortly.

03 5967 1776 – Yarra Junction

2463 Warburton Hwy, Yarra Junction 3797

1300 835 235 – Lilydale

211 Main Street, Lilydale 3140

  • Disclaimer

    This training is delivered with Victorian and Commonwealth Government funding.
    Eligibility criteria apply
    Cire Services Inc. recognises qualifications issued by other RTOs.
    We encourage individuals with disabilities to access government subsidised training.
    TOID 4150