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BSB20120 Certificate II in Workplace Skills

Learning Mode
Classroom VDSS
Duration:
  • VDSS:1 Year - Part Time
Next Intake:
  • VDSS:Year 1 – Wednesdays 1-4:30pm
Location:
  • Lilydale

This nationally recognised qualification is designed to prepare individuals for entry-level roles in business and administration. It provides a strong foundation in essential workplace practices, including communication, time management, teamwork, and customer service. Learners gain practical experience with key business software and develop the confidence to carry out routine clerical and administrative tasks under supervision.

Ideal for those new to the workforce or looking to build core business capabilities, this course equips students with the practical skills and knowledge needed to succeed in a variety of business service environments. It serves as a stepping stone towards further study or employment in the business sector.

Delivery Mode and Duration
  • VDSS | 1 Year - Part Time

Schedule

Cire course delivery optionsClassroom | 1 Year Part-Time

Yarra Ranges, Wednesdays 1-4:30PM

Engaging training tailored to young people

Cire Training are experienced in delivering training specifically to young people and understand that a student completing a qualification as part of their Secondary School education works best with interactive and engaging content.

Our trainers are experienced at adapting their training style to a younger audience and have a range of training resources to support their learning.

Entry Requirements

Cire Training will assess all students’ language, literacy, numeracy and digital literacy by asking them to undertake a self-assessment review prior to enrolment.

Our enrolment officer will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.

To enrol in a VET course, you must be older than 14 years and 10 months, and be enrolled as a full-time student in a secondary school.

Careers

A range of employment opportunities including:

  • Aged Care Attendant
  • Healthcare Counsellor
  • Youth Worker
  • Community Developer
  • Case Manager

Pathways

This qualification offers a pathway into employment and further study within the community services sector.

Graduates may choose to continue their education through a range of specialised courses, including the Certificate IV in Community Services, Certificate IV in Disability, Certificate III in Individual Support, or the Diploma of Community Services.

For those seeking advanced academic and professional opportunities, progression to a Bachelor of Social Work is also possible.

Course Content

BSBCMM211 Apply communication skills
BSBOPS201 Work effectively in business environments
BSBPEF202 Plan and apply time management
BSBSUS211 Participate in sustainable work practices
BSBWHS211 Contribute to the health and safety of self and others

BSBPEF201 Support personal wellbeing in the workplace
BSBTEC202 Use digital technologies to communicate in a work environment
BSBTEC203 Research using the internet
BSBPEF101 Plan and prepare for work readiness
BSBTWK201 Work effectively with others

Fees

Cire Services will charge your school directly for tuition and material fees.

This course opened my eyes to how I can make a real difference in people’s lives. The practical learning and supportive environment helped me build confidence and skills I’ll use in future community work. It’s been an inspiring start to a meaningful career.
Kate - 2023 VDSS Student

Cire Training - VDSS EOI (New)

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Additional Information

Cire Training - Download Course Guide

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