2025 Schedule
Duration
2 years part-time
Year 1 – Yarra Ranges and City of Casey locations, Wednesdays 9.00am to 12.30pm
Year 2 – Yarra Ranges and City of Casey locations, Wednesdays 1.00pm to 4.30pm
Engaging training tailored to young people
Cire Training are experienced in delivering training specifically to young people and understand that a student completing a qualification as part of their Secondary School education works best with interactive and engaging content. Our trainers are experienced at adapting their training style to a younger audience and have a range of training resources to support their learning.
Entry Requirements
Cire Training will assess all students’ language, literacy, numeracy and digital literacy by asking them to undertake a self-assessment review prior to enrolment.
Our enrolment officer will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.
To enrol in a VET course, you must be older than 14 years and 10 months, and be enrolled as a full-time student in a secondary school.
Pathways from the Qualification
This qualification provides a pathway to work, and/or further study in the community services sector.
Potential further study pathways include:
Certificate IV in Business (Administration)
Certificate IV in Business (Operations)
Certificate IV in Accounting and Bookkeeping
Career Outcomes
A range of employment opportunities including:
Customer service roles
Junior Personal Assistant
Office Assistant
Receptionist
Data entry
Course Content
Year 1 – Units
BSBWHS311 – Assist with maintaining workplace safety
BSBSUS211 – Participate in sustainable work practices
BSBXCM301 – Engage in workplace communication
BSBPEF201 – Support personal wellbeing in the workplace
BSBOPS305* – Process customer complaints
SIRXCEG002* – Assist with customer difficulties
Year 2 – Units
BSBCRT311 – Apply critical thinking in a team environment
BSBTWK301 – Use inclusive work practices
SIRXMKT001* – Support marketing and promotional activities
BSBWRT311* – Write simple documents
BSBTEC201* – Use business software applications
BSBTEC303* – Create electronic presentations
BSBTEC302* – Design and produce spreadsheets
*Elective units
