BSB30120 – Certificate III in Business

Description

Course Description
This course provides students with knowledge and skills across a variety of business services areas. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Engaging training tailored to young people
Cire Training are experienced in delivering training specifically to young people and understand that a student completing a qualification as part of their Secondary School education works best with interactive and engaging content. Our trainers are experienced at adapting their training style to a younger audience and have a range of training resources to support their learning.

In this course you will undertake the following:

practical activities
research and projects
written activities/multiple choice questions
oral presentations/verbal questioning
group work/working as a team.

Training Organisation Identification (TOID) 4150

2023 Schedule & Cost

Duration
2 years part-time
Year 1 – Wednesdays 9.00am to 12.30pm or 1.30pm to 5.00pm

Campus
Lilydale or Narre Warren

Costs
Tuition
Year 1: $1940
Year 2: $1940

Materials
Year 1: $225
Year 2: $225

Engaging training tailored to young people

Cire Training are experienced in delivering training specifically to young people and understand that a student completing a qualification as part of their Secondary School education works best with interactive and engaging content. Our trainers are experienced at adapting their training style to a younger audience and have a range of training resources to support their learning.

Entry Requirements

Cire Training will assess all students’ language, literacy, numeracy and digital literacy by asking them to undertake a self-assessment review prior to enrolment.

Our enrolment officer will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.

To enrol in a VET course, you must be older than 14 years and 10 months, and be enrolled as a full-time student in a secondary school.

Pathways from the Qualification

This qualification provides a pathway to work, and/or further study in the community services sector.

Potential further study pathways include:

Certificate IV in Business (Administration)
Certificate IV in Business (Operations)
Certificate IV in Accounting and Bookkeeping

Career Outcomes

A range of employment opportunities including:

Customer service roles
Junior Personal Assistant
Office Assistant
Receptionist
Data entry

Course Content

Year 1 – Units

BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBOPS305 Process customer complaints
SIRXCEG002 Assist with customer difficulties
SIRXMKT001 Support marketing and promotional activities

Year 2 – Units

BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBTEC301 Design and produce business documents
BSBPEF301 Organise personal work priorities
BSBOPS304 Deliver and monitor a service to customers