This qualification provides a pathway to work in tourism, hospitality, hotels, bed and breakfast, Airbnb facilities, cafés and tourist outlets.
Who should attend?
People looking to gain employment in front of house positions in hotels, restaurants and bed and breakfasts.
We encourage individuals with disabilities to access government-subsidised training.
Training Organisation Identification (TOID) 4150
Duration
12 months
Delivery mode
This certificate has a part-time study component which includes classroom sessions and flexible starting options in the workplace.
The certificate includes training across a range of tourism environments, theory sessions and work placement (160 hours).
This certificate is also offered as a VET in Schools(VETiS) option over two years with an 80-hour structured workplace-learning component each year.
When and where
Now taking enrolments for term 1
Campus
Chirnside Park and Lilydale
Documentation clerk for tour wholesaler/travel agency
Office assistant for a tour operator
Receptionist and office assistant in a travel agency, hotel, B&B or motel
Museum attendant
Retail sales assistant at an attraction
Receptionist and office assistant for a professional conference organiser or event management business
Receptionist and office assistant in a travel agency
CORE UNITS
SITTIND001 – Source and use information on the tourism and travel industry – 25 hrs
SITXCCS003 – Interact with customers – 20 hrs
SITXCOM002 – Show social and cultural sensitivity – 20 hrs
SITXWHS001 – Participate in safe work practices – 12 hrs
ELECTIVE UNITS
SITXFSA001 -Use hygienic practices for food safety – 15 hrs (This unit is a pre-requisite for the following units*)
SITHFAB004* – Prepare and serve non-alcoholic beverages – 20 hrs
SITHFAB005* – Prepare and serve espresso coffee – 30 hrs
SITHFAB007* – Serve food and beverage – 80 hrs
SIRXSLS001 – Sell to the retail customer – 20 hrs
SITXCCS001 – Provide customer information and assistance – 20 hrs
BSBWOR203 – Work effectively with others – 15 hrs
Total Fees (Concession) = $580.00
Total Fees (SF Funded) = $1,900.00
Total Fees (Non-funded) = $3,715.55
Please note all fees are inclusive of the tuition and other fees.
*SF stands for Victorian Skills First Funding Program.
The student tuition fees as published are subject to change given individual circumstances at enrolment.
Click here for a detailed itemised list of fees and charges including concession discounts.
Disclaimer
This training is delivered with Victorian and Commonwealth Government funding. Eligibility criteria apply Cire Services Inc. recognises qualifications issued by other RTOs.
