Certificate II in Tourism - providing a pathway to work in tourism Cire

Description

This qualification reflects the role of individuals who have a defined and limited range of tourism operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in many tourism, hospitality and travel industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, attractions, cultural and heritage sites, and any small tourism business.

Work could be undertaken in an office environment where the planning of tourism and travel products and services takes place, in the field where products are delivered, or a combination of both.

Training Organisation Identification (TOID) 4150

2021 Schedule

Duration
2 years part-time
Wednesdays 1.30pm – 5.00pm

Campus
Lilydale and Mooroolbark

Costs
Tuition
Year 1: $1,900
Year 2: $1,900

Materials
Year 1: $390
Year 2: $390

Entry Requirements

Students will be accepted into this course if they are attending secondary school at Year 10 or above.

They also complete the Pre-course review including the LLN Tool and achieve the Australian Core Skills Level of 1-2. At this level, students may either work alongside an expert/mentor where prompting and advice can be provided or may work with an expert/mentor where support is available if requested.

Workplace Learning

Pop Up Café (Chirnside Park Community Centre)

The Cire Pop Up Café is designed to give students hands-on experience in serving real paying customers. The Pop Up Café occurs on the last Wednesday of the month during school terms. Students must attend the Café days to be assessed for the practical component of their course. Failure to attend may result in non-completion of the units.

More about the Pop-Up Cafe

Study Pathways

This qualification provides a pathway to work in the tourism industry including organisations such as restaurants, travel agents, event management, Zoos, attractions and museums. Graduates may continue on to further vocational study including:

Certificate III in Hospitality

Certificate III in Travel

Certificate III in Events

Certificate III in Commercial Cookery

Certificate IV in Hospitality

Certificate IV in Travel and Tourism

Career Outcomes

A range of employment opportunities including:

documentation clerk for a tour wholesaler or travel agency

museum attendant

office assistant for a tour operator

receptionist and office assistant for a professional conference organiser or event management business

receptionist and office assistant in a travel agency

retail sales assistant at an attraction

ride attendant in an attraction

hospitality worker

Course Content

Year 1
SITXWHS001 – Participate in safe work practices
SITXFSA001 – Use hygienic practices for food safety
SITHFAB004 – Prepare and serve non-alcoholic beverages
SITXCCS003 – Interact with customers
BSBWOR203 – Work effectively with others
SIRXSLS001 – Sell to the retail customer
SITXCOM002 – Show social and cultural sensitivity
SITHFAB005 – Prepare and serve espresso coffee
SITTIND001 – Source and use information on the tourism and travel industry

Year 2
SITHFAB007 – Serve food and beverage
SIRXSLS002 – Follow point-of-sale procedures
SITHFAB002 – Provide responsible service of alcohol*
SITHFAB014 – Provide table service of food and beverage*

*Students will receive these units as a statement of attainment. The VCAA requires students to complete 180 nominal hours per year. Students will need to complete more than the 11 units to be able to achieve this VCAA requirement.