SITHFAB002 Responsible Service of Alcohol (RSA)

Course content

On completion of this course you will be able to:

Manage problems associated with excessive drinking

Handle difficult customers

Gain an understanding of Alcohol and law; the facts about alcohol

Answer the question of whose responsibility is RSA?

Improve the atmosphere of your premises

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Who should attend?

The responsible service of alcohol (RSA) course is designed to provide liquor service staff with the knowledge and awareness necessary to responsibly serve alcohol on licensed premises.
Currently in Victoria it is compulsory to complete an approved RSA course if you are:

Employed at a supermarket or stand-alone bottle shop (which holds a Packaged Liquor Licence)

Working at a venue serving alcoholic drinks

Managing a licensed venue

Applying for a liquor licence

Course information


One four hour session

Delivery mode

On campus or in your workplace


$100  (includes workbook)

Upon successful completion participants will be issued with a statement of attainment.

Tea and coffee is provided



Yarra Junction campus
Community Workskills Centre (next to the Upper Yarra Museum)
2415 Warburton Hwy, Yarra Junction
1300 835 235

Lilydale campus
211 Main Street, Lilydale
1300 835 235

Enquire online

Get in touch

Register your interest online and one of our enrolment officers will contact you shortly


Have a question? Call us today to discuss your options further or send up an email and one of our enrolment officers will get back to you shortly.

03 5967 1776 – Yarra Junction

2463 Warburton Hwy, Yarra Junction 3797

1300 835 235 – Lilydale

211 Main Street, Lilydale  3140