SIR20216 Certificate II in Retail Services – VDSS
Learning Mode
ClassroomDuration:
- VETDSS:2 Years - Part Time
Location:
- Yarra Ranges and City of Casey locations
Start your retail journey — gain the skills employers are looking for.
This course provides secondary students with a pathway to work in diverse retail settings, including specialty retailers, supermarkets, department stores and quick service restaurants.
Students holding this qualification can perform roles such as frontline team member, customer service assistant and point-of-sale operator.
Delivery Mode and Duration
-
VETDSS | 2 Years - Part Time
Delivery Mode
2 years part-time
Year 1 – Yarra Ranges and City of Casey locations, Wednesdays 9.00am to 12.30pm
Year 2 – Yarra Ranges and City of Casey locations, Wednesdays 1.00pm to 4.30pm
Engaging training tailored to young people
Cire Training are experienced in delivering training specifically to young people and understand that a student completing a qualification as part of their Secondary School education works best with interactive and engaging content. Our trainers are experienced at adapting their training style to a younger audience and have a range of training resources to support their learning.
Entry Requirements
Cire Training will assess all students’ language, literacy, numeracy and digital literacy by asking them to undertake a self-assessment review prior to enrolment.
Our enrolment officer will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.
To enrol in a VET course, you must be older than 14 years and 10 months, and be enrolled as a full-time student in a secondary school.
Careers
A range of employment opportunities including:
- Retail Assistant
- Customer Service Assistant
- Merchandiser
- Sales Assistant
- Sales Representative
Pathways
This qualification provides a pathway to employment and further study within the community services sector.
Graduates may choose to continue their education through various options, including the Certificate III in Retail Operations, Certificate IV in Retail Operations, or the Diploma of Retail Operations.
Units
Year 1 - Units
SIRXIND001 – Work effectively in a service environment
SIRXIND003 – Organise personal work requirements
SIRXCEG001 – Engage the customer
SIRXWHS002 – Contribute to workplace health and safety
SIRXCEG002 – Assist with customer difficulties
SIRXCOM001 – Communicate in the workplace to support team and customer outcomes
Year 2 - Units
SIRXPDK001 – Advise on products and services
SIRXRSK001 – Identify and respond to security risks
SIRRINV001 – Receive and handle retail stock
SIRRMER001 – Produce visual merchandise displays
SIRXIND002 – Organise and maintain the store environment
SIRXMKT001 – Support marketing and promotional activities
Fees
Cire Services will charge your school directly for tuition and material fees.
Categories:
Related Courses
Contact Our Support Team
Our friendly team are always happy to help and can be contacted by: