This course provides secondary students with a pathway to work in diverse retail settings, including specialty retailers, supermarkets, department stores and quick service restaurants. Students holding this qualification can perform roles such as frontline team member, customer service assistant and point-of-sale operator.
Training Organisation Identification (TOID) 4150
Duration
2 years part-time
Year 1 – Lilydale/Narre Warren Campus, Wednesdays 9am to 12.30pm
Year 2 – Lilydale/Naree Warren Campus – 2024 TBC
Costs
Tuition
Year 1: $1,940
Year 2: $1,940
Materials
Year 1: $225
Year 2: $225
Cire Training are experienced in delivering training specifically to young people and understand that a student completing a qualification as part of their Secondary School education works best with interactive and engaging content. Our trainers are experienced at adapting their training style to a younger audience and have a range of training resources to support their learning.
Cire Training will assess all students’ language, literacy, numeracy and digital literacy by asking them to undertake a self-assessment review prior to enrolment.
Our enrolment officer will discuss the outcomes of the review and make recommendations about whether the course is suitable for you, and identify additional support where required.
To enrol in a VET course, you must be older than 14 years and 10 months, and be enrolled as a full-time student in a secondary school.
This qualification provides a pathway to work, and/or further study in the community services sector.
Potential further study pathways include:
Certificate III in Retail Operations
Certificate IV in Retail Operations
Diploma of Retail Operations
A range of employment opportunities including:
Retail Assistant
Customer Service Assistant
Merchandiser
Sales Assistant
Sales Representative
Year 1 – Units 1 & 2
SIRXIND001 – Work effectively in a service environment
SIRXIND003 – Organise personal work requirements
SIRXCEG001 – Engage the customer
SIRXWHS002 – Contribute to workplace health and safety
SIRXSLS001 –Sell to the retail customer
SIRXCOM002 – Work effectively in a team
SIRXCOM001 – Communicate in the workplace to support team and customer outcomes
Year 2 – Units 3 & 4
SIRXPDK001 – Advise on products and services
SIRXRSK001 – Identify and respond to security risks
SIRRINV001 – Receive and handle retail stock
SIRRMER001 – Produce visual merchandise displays
SIRXIND002 – Organise and maintain the store environment
