How do I enrol?
There are three convenient ways to enquire about our accredited courses.
- Register your interest online and one of our enrolment officers will contact you.
- Telephone – call 1300 835 235
- Visit our Community House in Yarra Junction or the Mt Evelyn main office
On completion of the initial registration form you will be contacted to arrange a time for a pre-enrolment interview. If successful and the course meets your needs you will be offered a place. The final step is to complete the enrolment paperwork in preparation for your course to begin.
What payment methods do you accept?
Credit or debit card payment (MasterCard and VISA) via phone, internet banking or in person.
Direct deposit (all transaction require a reference description to ensure your payment is identified e.g. invoice number or student name).
Centrepay – this service is a free direct bill paying service available to customers who receive an Australian Government Department of Human Services Centrelink payment, Family Assistance payment or Parental Leave pay. This payment option is setup at the enrolment stage, with one of our enrolment officers providing assistance as required.
Account Name – Cire Services Incorporated
Bank – National Australia Bank (NAB)
BSB – 083-739
Account Number – 03-785-5491
Our friendly staff will assist you at any of the Cire sites. All transactions are conducted in a secure manner and credit card details are not kept on file.
Should you have difficulty in this process please call 1300 835 235 with queries.
Cire Service Inc. does not accept cash payments (no cash is held on our premises)
Do you offer financial assistance with course fees?
We certainly do. The Community Bank Student Fee Support Program makes getting an education easy to manage from a financial perspective.
Other options available are:
- Cire Payment Plan
- Centrepay deductions
Contact us for more information 1300 835 235
Do you offer study support?
Yes we do. Employability & Work Readiness Program
Cire Training is committed to ensuring that all students achieve the best possible learning to gain employment in their chosen vocation. All courses include return to study support and career planning strategies specific to the industry sector undertaken. This course is optional. The program focuses on developing knowledge of the sector being studied, work practice, requirements and identifies pathways to employment or further education. Study support sessions can be arranged as required.
Where are your campuses located?
Cire Training is conveniently located in Lilydale. Please note that not all courses will be available from this location, and some courses are delivered at other campuses (Cire partners and affiliations). Check the individual course pages for campus locations, click here for full location details.
What are your training delivery methods?
- On Campus
- Blended (online and on campus)
How do I make a complaint?
Cire Training is committed to client satisfaction, continuous improvement of our services, and creating a positive environment where all students feel welcome and valued. The complaints and appeals policy provides an avenue for grievances or disputes to be addressed. The Cire Training Complaints and Appeals Policy and Procedure.
What do I need to bring to my pre-training review interview?
This training is delivered with Victorian and Commonwealth funding.
Eligibility criteria apply.
Students should bring the following documentation to the enrolment interview:
- Green Medicare card
- Current Australian/New Zealand Passport
- Australian Birth Certificate
- Naturalisation Certificate
- Permanent resident documentation
- Temporary Protection Visa
AND you will need to provide proof of age:
- Current Australian/New Zealand Passport
- Australian Birth Certificate
- Proof of age card
- Current driver’s licence
Your current qualifications:
- Any qualifications or statements of attainment held
Am I still eligible for Skills First funding if I have a qualification higher than the one I’m enrolling for?
From 1 January 2023, upskilling will no longer be an eligibility requirement for Skills First training.
This means that students, regardless of their age, do not need to train in progressively higher qualifications to be eligible for Skills First. This applies to all students at all training providers. For example, a graduate with an arts degree can now enrol in Skills First for a Certificate qulaification.
Can I get an extension if I can’t complete my course in the allocated timeframe?
Cire Training has an expectation that all students complete their course work in the allocated time-frame. This is communicated at enrolment and again at the commencement of each course as a group. It is recommended that all work placement requirements in relevant courses are sourced and commenced no later than the half-way mark into any given course. Cire Training will monitor this with each student throughout the course and offer support where and when needed, to ensure work placement obligations are underway in a timely manner.
Extensions will be considered in exceptional circumstances, we ask that students submit a written request, detailing the exceptional circumstances that are affecting the students’ capacity to complete their course work within the original, agreed timeframe. This written request is to be forwarded to the Manager – Education and Training. The timeframe for the extension, if granted, will be negotiated between the student, the tutor and the Manager – Education and Training.
Can I get a refund if I don’t go ahead?
Students, who notify Cire that they are withdrawing from a course within four weeks of the commencement of studies will be entitled to a refund of the tuition fee, less an administration fee of $50.
Students who withdraw from a course after this date, or who do not formally withdraw are not entitled to a refund. Students with extenuating circumstances should apply in writing to the Manager – Education and Training. In the event that a course is cancelled by Cire Services students will receive a full refund.
Do I get to Graduate?
Cire Training invites all completing students, teaching staff and guests to celebrate the achievement of our students at the Cire Training Graduation. The Graduation Ceremony is generally held in March each year.
Do courses have a Practical Work Placement component?
Some courses such as
Individual Support, Early Childhood Education and Care, Education Support and Community Services will require students to complete a practical placement. The practical placement is a compulsory part of the learning and assessment process and is completed in an unpaid capacity. Information about Work Placement requirements is given at the initial enrolment interview. Should further information be required please speak to your tutor/s regarding the hours of placement required for your course.
All student placements are unpaid and students are covered by Department of Education Insurance.
Do you offer traineeships?
Yes we do. Please visit the Traineeships page for a full list of all the courses available and further information.
Can I be eligible for RPL (Recognition of Prior Learning)
You may be eligible to apply for RPL if you have evidence of knowledge and skills achieved that meet the competency requirements of your chosen qualification. Applicants may be awarded full or partial qualifications based on their RPL assessment. If you have previous qualifications, work or life experiences and would like to discuss your eligibility further be sure to mention it in your pre-enrolment interview.
Do I have to do any assessments prior to being accepted into my chosen course?
Students enrolling in a Cire accredited course will be asked to undertake a literacy, language & numeracy activity. This is to ensure that you have the required skilled to successfully complete the course.
How am I assessed?
Assessments will take place for each unit using a variety of assessment methods, which could include; observation, demonstration, written questions, verbal questioning or assignment. Cire Training will keep all assessment material for audit purposes. It is important that students keep their own electronic or hard copy as back up.